From Acute Care to Business Performance: Connecting Health to the Top Line at American Express

Is workforce health a cost or is it of broader strategic business value? Employers face a central strategic decision in managing health benefits today, including the option to exit the healthcare system altogether and pay the requisite fines. IBI's latest employer case study follows the journey of American Express, from a clinical, acute-care approach at their on-site clinics to a strategy that links health to key top-line business metrics.