Infographic: Artificial Intelligence (AI) Integration in Benefits and Absence Management

AI is no longer a “nice-to-have” in benefits and absence management—it’s becoming essential. IBI’s new report, AI Integration in Benefits and Absence Management, draws on insights from 800+ HR professionals and consultants to reveal how organizations are moving from reactive administration to predictive, proactive workforce management.

The analysis highlights five strategic domains where AI adds value, including predictive analytics, intelligent automation, evidence-based decision making, trust-balanced monitoring, and holistic workforce integration. The findings show that AI adoption is as much about building employee trust and organizational culture as it is about technology.

For HR and benefits leaders, this research offers a roadmap for leveraging AI to reduce administrative burden, enhance employee experience, and build more resilient organizations.

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